Privacy Policy
Introduction
The Capital Collective ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Capital Compass ("Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
Information We Collect
We collect several types of information from and about users of our Service:
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for an account
- Complete your profile
- Submit an accelerator application
- Contact us for support
- Subscribe to our newsletters or communications
This information may include:
- Name, email address, and contact information
- Company information and business details
- Professional background and experience
- Financial information related to your application
- Documents and materials you upload to the Service
Automatically Collected Information
When you access the Service, we automatically collect certain information about your device and usage:
- IP address and device identifiers
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referral source and exit pages
- Date and time of access
How We Use Your Information
We use the information we collect for various purposes:
- To provide and maintain the Service: Including processing your accelerator application and providing support
- To improve the Service: Understanding how users interact with the Service helps us enhance functionality and user experience
- To communicate with you: Sending updates, newsletters, marketing materials, and other information that may be of interest to you
- To process applications: Evaluating your eligibility for our accelerator program
- To ensure security: Detecting, preventing, and addressing technical issues, fraud, and security breaches
- To comply with legal obligations: Meeting regulatory requirements and responding to legal processes
Data Sharing and Third Parties
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Supabase: Database, authentication, and storage services
- Resend: Email delivery services
- Analytics providers: To help us understand how users interact with the Service
These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
Analytics and Tracking
We use analytics services to help us understand how users interact with the Service. These services may use cookies and similar technologies to collect information about your use of the Service.
Microsoft Clarity
We use Microsoft Clarity to understand how you use our website through behavioral metrics, heatmaps, and session replay. Clarity automatically collects information about your browsing behavior, including how you interact with our website.
Google Analytics
We use Google Analytics to collect information about how visitors use our Service. Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form.
You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Security measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure backup procedures
- Employee training on data protection
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your personal information, we will securely delete or anonymize it. You may request deletion of your account and associated data at any time through the account settings or by contacting us.
Your Privacy Rights
Depending on your location within the United States, you may have certain rights regarding your personal information.
CCPA Rights (California Users)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and share
- Request deletion of your personal information
- Opt-out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, please contact us using the contact information provided below.
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
International Data Transfers
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
We will also notify you via email and/or a prominent notice on our Service prior to the change becoming effective for material changes.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Information
If you have any questions about this Privacy Policy, your privacy rights, or how we handle your personal information, please contact us:
The Capital Collective